Analyzing the profile of the manager from the perspective of the employees: A case study

by André Albuquerque, Fagner José Coutinho de Melo, Larissa Xavier, Denise Medeiros
Published 2021-06-01

Uso do AHP para identificação de perdas da qualidade em empresas de manufatura: um estudo de caso

by Juliana Valença Sousa, Taciana de Barros Jerônimo, Fagner José Coutinho de Melo, Joás Tomaz de Aquino
Published 2017-01-01

UTILIZAÇÃO DE FERRAMENTAS GERENCIAIS PARA O CONTROLE DE ESTOQUES: UM ESTUDO DE CASO DE UMA EMPRESA DO SETOR ALIMENTÍCIO

by Diego Camilo Ferreira Sousa, Calline Neves de Queiroz Claudino, Joás Tomaz de Aquino, Fagner José Coutinho de Melo
Published 2017-06-01

Evaluation of quality of service: real case in the hotel fitness center

by Natália de Almeida Ferraz, Fagner José Coutinho de Melo, Taciana de Barros Jerônimo, André Philippi Gonzaga de Albuquerque, Denise Dumke de Medeiros
Published 2018-01-01

Knowledge management alignment to the community of practice in a company of cutting and bending steel

by Taciana de Barros Jerônimo, Fagner José Coutinho de Melo, Joás Tomaz de Aquino, André Philippi Gonzaga de Albuquerque, Denise Dumke de Medeiros
Published 2018-01-01

The Standardization of administrative processes: a case study using continuous improvement tool

by Suzana Carla Nunes Lins Espíndola, André Philippi Gonzaga de Albuquerque, Larissa de Arruda Xavier, Fagner José Coutinho de Melo, Denise Dumke de Medeiros
Published 2019-11-01

USING THE SERVQUAL MODEL TO ASSESSMALL SERVICE QUALITY AND CUSTOMER SATISFACTION

by Larissa Maria Argollo de Arruda Falcão, Taciana de Barros Jerônimo, Fagner José Coutinho de Melo, Joas Tomaz de Aquino, Denise Dumke de Medeiros
Published 2017-05-01