The influence of service quality on customer satisfaction and customer behavioral intentions by moderating role of switching barriers in satellite pay TV market

by Norazryana Mat Dawi, Ahmad Jusoh, Justas Streimikis, Abbas Mardani
Published 2018-12-01

Predictors of COVID-19 Preventive Behavior Adoption Intention in Malaysia

by Norazryana Mat Dawi, Hamidreza Namazi, Hamidreza Namazi, Petra Maresova
Published 2021-05-01

Relationship between Service Quality and Behavioral Intentions: The Mediating Effect of Customer Satisfaction

by Azman Ismail, Ilyani Ranian Rose, Rabaah Tudin, Norazryana Mat Dawi
Published 2017-07-01

Service Quality Dimensions in Pay TV Industry: A Preliminary Study

by Norazryana Mat Dawi, Ahmad Jusoh, Khalil Md Nor, Muhammad Imran Qureshi
Published 2016-06-01

Attitude Toward Protective Behavior Engagement During COVID-19 Pandemic in Malaysia: The Role of E-government and Social Media

by Norazryana Mat Dawi, Hamidreza Namazi, Hamidreza Namazi, Ha Jin Hwang, Suriani Ismail, Petra Maresova, Ondrej Krejcar, Ondrej Krejcar
Published 2021-03-01