PERANAN AKURASI SISTEM KOMPUTER HOTEL DI FRONT OFFICE DEPARTEMENT DALAM MENINGKATKAN KEPUASAN TAMU DI THE BALAVA HOTEL MALANG

<p>Front Office is where the provision of information for guests were in the hotel from arranging their departure, including managing payments during their stay at the hotel. To facilitate the work of Front Office, the hotel uses a system called the Emerald System. System as one of the leading...

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Bibliographic Details
Main Author: fitria earlike anwar sani
Format: Article
Language:Indonesian
Published: Universitas Merdeka Malang 2016-12-01
Series:Jurnal Pariwisata Pesona
Subjects:
Online Access:http://jurnal.unmer.ac.id/index.php/jpp/article/view/513