THE SERVICES QUALITY LEVEL ASSESSESMENT IN THE TECHNICAL UNIVERSITY WITH SERVQUAL METHOD APPLYING

Contemporary universities services quality level concerns mainly the education efficiency evaluation that results from the learning outcomes realization and innovative features of the teaching programs that differ universities offers. Technical universities attention is focused on ministerial requir...

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Bibliographic Details
Main Authors: STASIAK-BETLEJEWSKA, Renata, KAYE, Michael, DYASON, Marilyn, STACHOVÁ, Katarina, URBANCOVÁ, Hana
Format: Article
Language:English
Published: Czech University of Life Sciences Prague 2014-12-01
Series:Journal on Efficiency and Responsibility in Education and Science
Subjects:
Online Access:http://dx.doi.org/10.7160/eriesj.2014.070302