Antecedents and consequences of customer engagement: A case study of Saudi airline industry

The main aim of this study is to examine the antecedents and consequences of consumer engagement in the Saudi airline industry. In total, 403 usable responses were collected using an electronic survey. The study respondents include airline travelers who are living in Saudi Arabia. The survey data we...

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Bibliographic Details
Main Authors: Hawazen Alamoudi, Majed Alharthi
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2021-07-01
Series:Innovative Marketing
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/15300/IM_2021_03_Alamoudi.pdf