Public Hospital Quality Assessment. Evidence from Greek Health Setting Using SERVQUAL Model
(1) Background: Health care service quality has been equated with preparedness to provide, accessibility, suitability, adequacy, friendliness and ongoing support and has been connected to service excellence. The main aim of this study was to investigate patients’ perceptions and expectations regardi...
|Main Authors:||, , , , , , , ,|
|Series:||International Journal of Environmental Research and Public Health|