Be Careful How You Do It: The Distinct Effects of Observational Monitoring and Interactional Monitoring on Employee Trust

Research shows that employee trust could be impacted by monitoring measures. We contend that these impacts could be contingent on how monitoring is exercised. Specifically, while the controlling elements in monitoring signal suspicion and undermine employee trust, the interactive elements facilitate...

Full description

Bibliographic Details
Main Authors: Di Wu, Zhongming Wang
Format: Article
Language:English
Published: MDPI AG 2020-07-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/15/6092