Quality Management of Services
It is shown that services take the leading place in modern, post-industrial society. The world economy has passed the period of deindustrialization and became service economy. Fundamentals of service economy are not physical goods, but service. The special nature of service and its property demands...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | Russian |
| Published: |
Academic Publishing House Researcher
2016-10-01
|
| Series: | Evropejskij Issledovatelʹ |
| Subjects: | |
| Online Access: | http://www.erjournal.ru/journals_n/1478004427.pdf |