An empirical assessment of the SERVQUAL scale

During the past few years, many people have used point of sales for purchasing goods and services. Point of sales tends to provide a reliable method for making purchases in stores. Implementation of point of sales may reduce depreciation cost of automated telling machines and helps banks increase th...

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Bibliographic Details
Main Author: Mahla Zargar
Format: Article
Language:English
Published: Growing Science 2015-11-01
Series:Accounting
Subjects:
Online Access:http://www.growingscience.com/ac/Vol2/ac_2016_2.pdf