The quality of health care services provided in health care centers of Khorramabad using SERVQUAL model in 2010
Background : In order to offer better services in health care centers, awareness of perception and expectations of services recipients in these centers, and determination of existing gap between these two components, have a substantial role. This study was performed to assess the quality of health c...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Lorestan University of Medical Science
2012-06-01
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| Series: | Yafteh |
| Subjects: | |
| Online Access: | http://yafte.lums.ac.ir/browse.php?a_code=A-10-1-39&slc_lang=en&sid=1 |