Principal Management Concepts in Greek Public Sector: Part I – The Common Assessment Framework
In the modern era of internationalization, interconnection and rapid technological changes the obligation of the public sector to provide the best possible services to citizens have become challenging tasks. The incorporation of Total Quality Management principles and tools in public services can pr...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Sciendo
2018-05-01
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Series: | Holistica |
Subjects: | |
Online Access: | https://doi.org/10.1515/hjbpa-2018-0004 |