Principal Management Concepts in Greek Public Sector: Part I – The Common Assessment Framework

In the modern era of internationalization, interconnection and rapid technological changes the obligation of the public sector to provide the best possible services to citizens have become challenging tasks. The incorporation of Total Quality Management principles and tools in public services can pr...

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Bibliographic Details
Main Authors: Papalazarou Ioannis, Tsoulfas Giannis T.
Format: Article
Language:English
Published: Sciendo 2018-05-01
Series:Holistica
Subjects:
d73
l30
Online Access:https://doi.org/10.1515/hjbpa-2018-0004