A Comparison of Service Quality in Teaching and Non-teaching Hospitals: The Gap Analysis

<strong>Introduction</strong>: Service quality is a judgment that the customer compares his/her expectations by this judgment, with the perception of the received services. The purpose of this study was to compare service quality in teaching hospitals with non-teaching hospitals in Kerma...

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Bibliographic Details
Main Authors: Rohoullah Zaboli, Mohammad Reza Soltani Zarandi, Ali Ayoubian
Format: Article
Language:English
Published: International Travel Medicine Center of Iran 2015-02-01
Series:International Journal of Travel Medicine and Global Health
Subjects:
Online Access:http://www.ijtmgh.com/article_33167_8f6486cb1d3a06ddf5c032734769f46b.pdf