Determinants of Educational Service Quality in Shiraz University of Medical Sciences using Servqual and Kano Models
Introduction: The quality of education sector is worth considering as this system has a significant effect on the economic growth of the country. This study aimed to determine the quality gap and rank the student’s expectation of educational services provided in Shiraz University of Medical Scienc...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Shiraz University of Medical Sciences
2015-07-01
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| Series: | Journal of Health Management & Informatics |
| Subjects: | |
| Online Access: | http://jhmi.sums.ac.ir/index.php/JHMI/article/view/103/39 |