Assesing the Electronic Service Quality using E-S-Qual and Importance Performance Analysis Combined Method
Internet is an integral part of any service provider activity which serve millions of users with variety of needs throughout the world. The function of internet is widely used and adapted by companies providing services in the form of business transactions, electronically or by means of e - commerce...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2018-01-01
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| Series: | SHS Web of Conferences |
| Online Access: | https://doi.org/10.1051/shsconf/20184901014 |