easuring the quality of health services provided at a Greek Public Hospital through patient satisfaction. Case Study: The General Hospital of Kavala

Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services, developed by Padma et al. (2009), composed by eight quality dime...

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Bibliographic Details
Main Authors: Vasiliki A. Georgiadou, Dimitrios Maditinos
Format: Article
Published: Eastern Macedonia and Thrace Institute of Technology 2017-06-01
Series:International Journal of Business and Economic Sciences Applied Research
Online Access:http://ijbesar.teiemt.gr/docs/volume10_issue2/quality_health_services.pdf