CAHPS and Comments

Objectives: To investigate whether content from patient narratives explains variation in patients’ primary care provider (PCP) ratings beyond information from the closed-ended questions of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey and whether the...

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Bibliographic Details
Main Authors: Steven C Martino PhD, Dale Shaller MPA, Mark Schlesinger PhD, Andrew M Parker PhD, Lise Rybowski MBA, Rachel Grob PhD, Jennifer L Cerully PhD, Melissa L Finucane PhD
Format: Article
Language:English
Published: SAGE Publishing 2017-03-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373516685940