Determining the Quality of Hotel Services in Mamaia Resort

The quality of services can give the hotel industry a great chance to create competitive differences for organizations, being considered an essential, significant concept and a critical success factor in this industry. The quality of the services offered by a hotel is determined primarily by the sat...

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Bibliographic Details
Main Authors: Corina Aurora Marin (Barbu), Elena Condrea
Format: Article
Language:English
Published: Ovidius University Press 2020-01-01
Series:Ovidius University Annals: Economic Sciences Series
Subjects:
Online Access:https://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2021/03/Section%202/11.pdf