How do patient feedback systems work in low-income and middle-income countries? Insights from a realist evaluation in Bangladesh
Background Well-functioning patient feedback systems can contribute to improved quality of healthcare and systems accountability. We used realist evaluation to examine patient feedback systems at health facilities in Bangladesh, informed by theories of citizenship and principal–agent relationships.M...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
BMJ Publishing Group
2021-02-01
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| Series: | BMJ Global Health |
| Online Access: | https://gh.bmj.com/content/6/2/e004357.full |