The Implementation of TQM in R&D Environments

Research & development has been identified as a key element to achieve competitive advantage, particularly in contexts of change and especially for technology-based companies. Nowadays, organizations are aware that quality, and quality management as a consequence, represents an important strateg...

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Bibliographic Details
Main Authors: Francesco Galati, Barbara Bigliardi
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2014-05-01
Series:Journal of Technology Management & Innovation
Subjects:
TQM
R&D
Online Access:http://www.jotmi.org/index.php/GT/article/view/1448