PENENTUAN PRIORITAS PERBAIKAN KUALITAS LAYANAN KESEHATAN DENGAN METODE SERVQUAL
Abstract The quality of health services is required by the health implementing-organization as a strategy to win the competition. In order to improve the quality of health services, there should be a sustainable improvement in all aspects of quality. This study aims to perform the identification of...
University of Brawijaya
|Journal of Engineering and Management in Industrial System