The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study

Background: There is international interest in the potential role of different forms of communication technology to provide an alternative to face-to-face consultations in health care. There has been considerable rhetoric about the need for general practices to offer consultations by telephone, e-ma...

Full description

Bibliographic Details
Main Authors: Helen Atherton, Heather Brant, Sue Ziebland, Annemieke Bikker, John Campbell, Andy Gibson, Brian McKinstry, Tania Porqueddu, Chris Salisbury
Format: Article
Language:English
Published: NIHR Journals Library 2018-06-01
Series:Health Services and Delivery Research
Online Access:https://doi.org/10.3310/hsdr06200