THE IMPROVEMENT OF PROCESSES’ QUALITY IN ORGANISATIONS USING THE SIX SIGMA CONCEPT

Six Sigma is a problem-solving methodology. In fact, it’s the most effective problem-solving methodology available for improving business and organizational performance. Bill Smith from Motorola first developed in 1986 the specific elements of Six Sigma. At the beginning, it was a set of practices w...

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Bibliographic Details
Main Author: MĂDĂLINA BRUTU
Format: Article
Language:English
Published: University of Petrosani 2010-01-01
Series:Annals of the University of Petrosani: Economics
Subjects:
3
Online Access:http://www.upet.ro/anale/economie/pdf/20100103.pdf