SERVICE QUALITY OF LAND CERTIFICATE AT LAND OFFICE OF PALEMBANG-INDONESIA: SERVQUAL MODEL
ABSTRACT The purpose of this research was to find out and analyze the quality of land certificate service at Land Office of Palembang. This research was a type of quantitative descriptive research. This study focused on presenting data and facts, not hypothesis or prediction statements. The samples...
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| Format: | Article |
| Language: | English |
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Public Administration Department, Yogyakarta State University
2018-12-01
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| Series: | Jurnal Natapraja: Kajian Ilmu Administrasi Negara |
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| Online Access: | https://journal.uny.ac.id/index.php/natapraja/article/view/21206 |