Quality of Nursing Services in Dialysis Center of Valiasr Hospital in Zanjan from Nurses and Patients\' Viewpoint Using the SERVQUAL Model

Background & Aim: Quality of care is one of the basic rights of patients. Since the survey of nurses and patients' viewpoint can provide more comprehensive information about the status of provision of services, this study aimed to assess the quality of nursing care from nurses and patients...

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Bibliographic Details
Main Authors: Z Bakhteari, N Hanifi, K Amini, N Jafari Varjoshani
Format: Article
Published: Iran University of Medical Sciences 2018-08-01
Series:نشریه پرستاری ایران
Online Access:http://ijn.iums.ac.ir/article-1-2696-en.html