The Gap between the Students' Expectations and the Existing Educational Services at Sabzevar University of Medical Sciences, Using SERVQUAL Model
Introduction: Service quality assessment is a basic step in quality improvement planning. Educational services offered to students of academic organisations are of different types. So students’ satisfaction is an indicator of disirable services in academic organisations. This study aimed to indentif...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Shiraz University of Medical Sciences
2014-12-01
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| Series: | Interdisciplinary Journal of Virtual Learning in Medical Sciences |
| Subjects: | |
| Online Access: | https://ijvlms.sums.ac.ir/article_46123_da68ed28cec48c7f6ce83139861e2d76.pdf |