ARCHITECTURE IMPACT IN IMPROVING THE QUALITY OF SERVICES IN RETAIL PHARMACIES: CASE STUDY PRISHTINA, KOSOVO

Aim of this study is to analyse the performance of the pharmacist and the wellbeing of the patients on the actual pharmacy layout (in retail pharmacies in Pristina, Kosovo) and recognize the modifications that need to be done in architectural design of pharmacies, in improving the quality of care, c...

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Bibliographic Details
Main Authors: Arta Jakupi, Arianit Jakupi
Format: Article
Language:English
Published: Varazdin Development and Entrepreneurship Agency 2017-09-01
Series:Journal of Economic and Social Development (Varaždin)
Subjects:
Online Access:http://www.jesd-online.com/dokumenti/upload/separated/Vol%204%20No%202_Paper5.pdf