Designing and improvement of quality function development (fuzzy Kano approach)

One of the trench that is used in quality desiccation is Quality Function Deployment. One of the factors which has been used in this method is accomplishing the house of quality and as a result is determining the degree of importance of the customer's requirements. Kano model is a kind of t...

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Bibliographic Details
Main Authors: Adel Azar, Maryam Shariati rad
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2013-01-01
Series:Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī
Subjects:
Online Access:http://jims.atu.ac.ir/article_1900_0b2ae73a09168f33485427d6f3e15141.pdf