APPLYING THE SERVQUAL METHOD IN BANKS

Bibliographic Details
Main Author:	Benţe Corneliu
Format:	Article
Language:	deu
Published:	University of Oradea 2012-12-01
Series:	Annals of the University of Oradea: Economic Science
Subjects:	perception, satisfaction, expectations, SERVQUAL, Service quality
Online Access:	http://anale.steconomiceuoradea.ro/volume/2012/n2/136.pdf

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spelling	doaj-a1198f7ca6a3428cab51bf0a38af18502020-11-25T00:31:58ZdeuUniversity of OradeaAnnals of the University of Oradea: Economic Science1222-569X1582-54502012-12-0112895900APPLYING THE SERVQUAL METHOD IN BANKSBenţe Corneliuhttp://anale.steconomiceuoradea.ro/volume/2012/n2/136.pdfperception, satisfaction, expectations, SERVQUAL, Service quality
collection	DOAJ
language	deu
format	Article
sources	DOAJ
author	Benţe Corneliu
spellingShingle	Benţe Corneliu APPLYING THE SERVQUAL METHOD IN BANKS Annals of the University of Oradea: Economic Science perception, satisfaction, expectations, SERVQUAL, Service quality
author_facet	Benţe Corneliu
author_sort	Benţe Corneliu
title	APPLYING THE SERVQUAL METHOD IN BANKS
title_short	APPLYING THE SERVQUAL METHOD IN BANKS
title_full	APPLYING THE SERVQUAL METHOD IN BANKS
title_fullStr	APPLYING THE SERVQUAL METHOD IN BANKS
title_full_unstemmed	APPLYING THE SERVQUAL METHOD IN BANKS
title_sort	applying the servqual method in banks
publisher	University of Oradea
series	Annals of the University of Oradea: Economic Science
issn	1222-569X 1582-5450
publishDate	2012-12-01
topic	perception, satisfaction, expectations, SERVQUAL, Service quality
url	http://anale.steconomiceuoradea.ro/volume/2012/n2/136.pdf
work_keys_str_mv	AT bentecorneliu applyingtheservqualmethodinbanks
_version_	1725321536200507392

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