Framing crisis response messages on Facebook: a second level agenda analysis of MH370

A crisis can certainly bring great threats to an organisation. In time of crisis, what the organisation says and does may impose significant effect on the organisation’s effort to survive its reputational damages. Although crisis responses are considered a common topic, this rapidly growing field of...

Full description

Bibliographic Details
Main Authors: Abang Ahmad Dayang Aizza Maisha, Mohamad Ashari Noratikah, Samani Mus Chairil
Format: Article
Language:English
Published: EDP Sciences 2017-01-01
Series:SHS Web of Conferences
Online Access:https://doi.org/10.1051/shsconf/20173300035