The study of the quality of speech therapy services in the clinic of the Faculty of Rehabilitation of Iran University of Medical Sciences using the SERVQUAL model

Introduction: Service quality is essential for service delivery. The Speech Therapy Clinic at the Rehabilitation Faculty of Iran University of Medical Sciences is one of the governmental centers providing rehabilitation services. This study aimed to study the service quality of speech therapy servic...

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Bibliographic Details
Main Authors: Reyhane Mohamadi, Faride Kamran, Zeinab Damerchi
Format: Article
Language:fas
Published: Iran University of Medical Sciences 2019-01-01
Series:مدیریت سلامت
Subjects:
Online Access:http://jha.iums.ac.ir/article-1-2759-en.pdf