A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study

A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study

Abstract Background Little is known about the usefulness of online ratings when searching for a hospital. We therefore assess the association between quantitative and qualitative online ratings for US hospitals and clinical quality of care measures. Methods First, we collected a stratified random sa...

Full description

Bibliographic Details
Main Authors: Martin Emmert, Nina Meszmer, Mark Schlesinger
Format: Article
Language:English
Published: BMC 2018-02-01
Series:BMC Health Services Research
Subjects:
Online ratings
Public reporting
Patient satisfaction
Patient narratives
Quality of care
Online Access:http://link.springer.com/article/10.1186/s12913-018-2886-3

Internet

http://link.springer.com/article/10.1186/s12913-018-2886-3

Similar Items