Conducting a knowledge audit at a South African retail bank

Purpose: The purpose of the article was to present the methodology followed and findings of a knowledge audit at a South African retail bank. Design/methodology/approach: The article addresses the following research question: ‘What methodology should be followed when conducting a knowledge audit for...

Full description

Bibliographic Details
Main Author: Adeline S.A. du Toit
Format: Article
Language:English
Published: AOSIS 2014-04-01
Series:Acta Commercii
Online Access:https://actacommercii.co.za/index.php/acta/article/view/212