The Role of Co-Creating Value and Its Outcomes in Higher Education Marketing

This study examines the role of student co-creation behavior in contributing to student satisfaction, perceived university image, and student positive word of mouth (WOM). Using a sample of 513 students from a Taiwanese university and conducting partial least squares structural equation modeling, th...

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Bibliographic Details
Main Authors: Lien Thi Kim Nguyen, Tom M. Y. Lin, Hoang Phuong Lam
Format: Article
Language:English
Published: MDPI AG 2021-06-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/13/12/6724