THE PERFORMANCE OF SERVQUAL TO MEASURE SERVICE QUALITY IN PRIVATE UNIVERSITY
The increasing number of educational services has caused a high competition in this industry. In Indonesia, the number of private universities is the highest compared to state universities and other forms of higher education institutions. Ability to predict factors that are important in providing ed...
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| Format: | Article |
| Language: | English |
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Czech University of Life Sciences Prague
2018-03-01
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| Series: | Journal on Efficiency and Responsibility in Education and Science |
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| Online Access: | https://www.eriesjournal.com/index.php/eries/article/view/184 |