Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani

Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani

Bibliographic Details
Main Authors: Khayal Mahsum, Paveh Muhammed, Ala Omer
Format: Article
Language:English
Published: Centre of Sociological Research, Szczecin, Poland 2019-11-01
Series:Economics, Management and Sustainability
Subjects:
education service quality
ServQual
student satisfaction
Gap analysis
Online Access:https://jems.sciview.net/index.php/jems/article/view/80
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spelling doaj-daca882b258a4cd788c4f2fd0c8e82ea2021-03-02T10:15:10ZengCentre of Sociological Research, Szczecin, PolandEconomics, Management and Sustainability2520-63032019-11-014210.14254/jems.2019.4-2.5Provider-customer perceptions in service quality: A Gap analysis at Ishik University, SulaimaniKhayal Mahsum0Paveh Muhammed1Ala Omer2Ishik UniversityIshik UniversityIshik Universityhttps://jems.sciview.net/index.php/jems/article/view/80education service qualityServQualstudent satisfactionGap analysis
collection DOAJ
language English
format Article
sources DOAJ
author Khayal Mahsum
Paveh Muhammed
Ala Omer
spellingShingle Khayal Mahsum
Paveh Muhammed
Ala Omer
Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
Economics, Management and Sustainability
education service quality
ServQual
student satisfaction
Gap analysis
author_facet Khayal Mahsum
Paveh Muhammed
Ala Omer
author_sort Khayal Mahsum
title Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
title_short Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
title_full Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
title_fullStr Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
title_full_unstemmed Provider-customer perceptions in service quality: A Gap analysis at Ishik University, Sulaimani
title_sort provider-customer perceptions in service quality: a gap analysis at ishik university, sulaimani
publisher Centre of Sociological Research, Szczecin, Poland
series Economics, Management and Sustainability
issn 2520-6303
publishDate 2019-11-01
topic education service quality
ServQual
student satisfaction
Gap analysis
url https://jems.sciview.net/index.php/jems/article/view/80
work_keys_str_mv AT khayalmahsum providercustomerperceptionsinservicequalityagapanalysisatishikuniversitysulaimani
AT pavehmuhammed providercustomerperceptionsinservicequalityagapanalysisatishikuniversitysulaimani
AT alaomer providercustomerperceptionsinservicequalityagapanalysisatishikuniversitysulaimani
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