The Perception of Usefulness: Iranian Customers’ Evaluation of Customer Reviews

Over the last decade, the retail industry has had a phenomenal growth. All figures show their success and efficiency and many studies have shown the role of customer reviews in encouraging ambivalent purchasers to buy items online. There have been numerous studies on why people read and trust these...

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Bibliographic Details
Main Authors: Ehsan Shahghasemi, Mojtaba Hajijafari, Maysam Shirzadifard, Mostafa Ahmadzadeh
Format: Article
Language:English
Published: University of Tehran 2018-01-01
Series:Cyberspace Studies
Subjects:
Online Access:https://jcss.ut.ac.ir/article_64634_4a48b32b5605e799f6f389f3500a29ec.pdf