KUALITAS LAYANAN BEBERAPA PERUSAHAAN ASURANSI DI SURABAYA
One of the service industries that grow faster than the others is insurance industry. Since there are a lot of companies that involved in this kind of industry, clients need to select a certain company that served the best service compared to the others. The objectives of this research are to determ...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Petra Christian University
2005-01-01
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| Series: | Jurnal Teknik Industri |
| Subjects: | |
| Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/ind/article/view/16405 |