Comparison between expectations and perceptions of the patient about quality services in training centers of Neyshabour University of Medical Sciences with SERVQUAL model

Introduction It is currently fulfilling the needs and expectations of patients and providing their satisfaction from the main goals of the organization of health services. Because awareness of patients chr('39') perceptions and expectations plays an important role in providing better and m...

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Bibliographic Details
Main Authors: Elahe Daghighbin, Yazdan Abdolmohammadi
Format: Article
Language:fas
Published: Neyshabur University of Medical Sciences 2020-05-01
Series:Majallah-i Dānishkadah-i ̒ulūm-i Pizishkī-i Niyshābūr
Subjects:
Online Access:http://journal.nums.ac.ir/article-1-779-en.html