Pengaruh E-Servicescape terhadap Trust dan Dampaknya pada Repurchase Intention
Penyedia jasa transportasi online menciptakan aplikasi dengan berbagai fitur demi kenyamanan konsumen. Setiap aplikasi memiliki ciri khas tampilan yang merupakan lingkungan tempat konsumen melakukan transaksi, selanjutnya disebut e-servicescape dalam penelitian ini. Penelitian ini bertujuan untu...
Main Author: | Zakwannur Oebit |
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Format: | Article |
Language: | English |
Published: |
Fakultas Ilmu Komputer, Universitas Indonesia
2018-10-01
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Series: | Jurnal Sistem Informasi |
Subjects: | |
Online Access: | http://jsi1.cs.ui.ac.id/index.php/jsi/article/view/698 |
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