An Exploration of Chinese Customer Satisfaction Factors in 4-star Hotels in Auckland

According to the New Zealand Trade and Enterprise "Regional Hotel Market Analysis and Forecasting" report from 2016, 4-star plus hotels are most popular with all markets except for the Chinese market, which currently prefers 4-star hotels. The Chinese tourist market is a potential market f...

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Bibliographic Details
Main Author: Wang, Wanlin (Author)
Other Authors: Harkison, Tracy (Contributor), Mooney, Shelagh (Contributor)
Format: Others
Published: Auckland University of Technology, 2019-11-05T03:12:31Z.
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