Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture?
We extend traditional agency theory by exploring the roles for formal measures when managerial behavior is not governed by rules, formulas, or contracts. Part I describes relational incentive contracts with informal weights on formal performance measures. More importantly, it also explores how forma...
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
American Economic Association,
2015-09-18T17:22:59Z.
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| Subjects: | |
| Online Access: | Get fulltext |