Managing culture at British Airways: hype, hope and reality

Yes === Nearly twenty years after the publication of the (in)famous In Search of Excellence, the notion of `cultural change¿ within organisations continues to excite attention. This is readily understandable, since cultural interventions offer practitioners the hope of a universal panacea to orga...

Full description

Bibliographic Details
Main Authors: Grugulis, C. Irena, Wilkinson, Adrian
Language:en
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10454/955