我國機場餐飲區服務品質績效之評估以中正國際機場為例
碩士 === 中華大學 === 工業工程與管理研究所 === 88 === Abstract As continually increasing of air transport passengers, service quality of restaurants at airports has become more important in Taiwan. This research makes use of the Gray Relation Method to construct evaluation criteria of restaurant service...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2000
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| Online Access: | http://ndltd.ncl.edu.tw/handle/74784743346486751736 |