| Summary: | 碩士 === 國立交通大學 === 交通運輸研究所 === 89 === In this modern society, people desire to obtain instant and fast-speed information. The delay of time is not tolerable to them, especially the train accident delay time that concerns the society’s prime cost and social civilization. It is evidently that passengers can not tolerate the train accident delay time. For Taipei Rapid Transit Corporation, the train accident delay time sits a rather high percentage of passenger claim rate. Therefore travelers can no longer tolerate their time has been delayed. We may wonder that how much delay time for train accident is endurable for all the passengers. This study will research about this subject, which concerns the delay time for rapid train accident, passenger’s tolerable delay time and passenger’s toleration.
In order to construct the research method of the passenger’s toleration, based on passenger’s toleration is concern about the delay time happened within train accident, as well, the probability of allowable passenger’s tolerable delay-time, using interference theory in engineering reliability to establish the passenger’s toleration model.
When the time for delay surpassed the passenger’s toleration, they might seek for another vehicle to reach their destination. This study adopt the elasticity theory in economics to probe into the delay time for train accident which makes an alteration to passengers changing their vehicle to what degree.
According to this study, we research that during peak period, the passenger’s toleration between April 1997 to December 1998 increases from 0.56 to 0.62 since the company takes the indemnifying measure. Also the passenger’s toleration increases from 0.65 to 0.69 during off-peak period and holiday period.
When analyzing the elasticity for passengers shifting to other vehicles, we find that the alteration is lessened in all period of time if the indemnifying measure is taken. In other words, the influence for passengers shifting to other vehicles minimized since travelers get compensation.
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