Achieving Customer Service Efficiency Through Web-Based Help Desk System

碩士 === 國立交通大學 === 資訊管理所 === 89 ===

Bibliographic Details
Main Authors: Shu-Wen Chang, 張淑雯
Other Authors: 游伯龍
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/56729569576773502641