The Relation among Managerial Trustworthy Characteristics, Supervisor's Abilities, Employee's Trust in Supervisor and Employee's Knowledge Sharing Behaviors

• Main Authors: wu hui-chao, 吳慧昭
• Other Authors: 鄭仁偉
• Format: Others
• Language: en_US
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/66175413403774240999

碩士 === 國立臺灣科技大學 === 企業管理系 === 91 === ABSTRACT Knowledge is the most important resource to build sustained competitive advantage in knowledge society. Sharing knowledge is essential to fostering knowledge creation. But, sharing knowledge behaviors often hoard those valuable resources. On the other hand, trust is a key factor of working relationship in organization. This study examined the relationship among the managerial trustworthy characteristics, supervisor’s abilities, employees’ trust and knowledge sharing behaviors. The authors investigate the managerial trustworthy characteristics as antecedents of employees’ trust. And, the authors explore the relationship between employees’ trust and knowledge sharing behaviors. Then, the authors demonstrate the mediating effect of employees’ trust between managerial trustworthy characteristics and knowledge sharing behaviors. After that, we discuss supervisor’s abilities impact on the relation between managerial trustworthy characteristics and employees’ trust. Participates, 144 sample units (included one employee and one supervisor), are from banking industry and semiconductor industry in Taiwan. The results suggest that when employees are sure of managerial trustworthy, they exchanged core knowledge with their supervisors. We hope the results can help supervisors make managerial decisions in reality. In statistic, we hope the results can be affording useful information to make managers understand the tactic in managing the loan and R＆D members. Key word: supervisors-employees relationship, trust, managerial trustworthy characteristics, knowledge sharing behaviors, knowledge management