| Summary: | 碩士 === 元智大學 === 資訊管理研究所 === 91 === “Planning” and “Evaluation” are the most important things for business to sustainable and development. Annual planning is made for business stratagem. Evaluation is made for business performance . A construction of business evaluation performance system that connect with business strategy and future is critical. So “ What Gets Measure ,Gets Managed!!”
But the traditional measure paid attention on financial statement or personal statement , that can’t connect with business strategy or future , or can’t connect with rewarding. So the company case is looking for a new evaluation-performance system, that can connect with their future and rewarding.
The identity company in this research used the balance scorecard (BSC) which was designed by Robert S. Kaplanand David P. Norton, putting their future in financial aspect, customer aspect, internal business process aspect, learning and growth aspect, then change into objectives and measures. competency appraisals is also measured . Final, the result is connected with rewarding.
This research is used by case study, its advantage is easier to confer and develop . used by interview, observe, and analyzed relative data. I have found some important factors of this performance-rewarding system and sum up 18 hypothesis. These hypothesis can be consulted by another property when constructed their performance-rewarding system.
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