| Summary: | 碩士 === 銘傳大學 === 公共事務學研究所 === 92 === The primary purpose of this study is to discuss the present operation of volunteer system in the district government offices, the situation of volunteers’ motivation and job involvement, and the relationship between them. In this study, the gathered information method is by questionnaire and depth interview. The subjects of questionnaire are from “volunteer team in the district offices of Taipei City”. Total questionnaires are 322; collected are 279, returns-ratio 86.6%, and the effective questionnaires are 253. One-way ANOVA, t-test, Pearson product-moment correlation, and Canonical correlation analysis were conducted to analyze the collected data. Moreover, in order to understand the present operation of volunteer system in the district government offices, the subjects of interview are from volunteer work managers. Besides, researcher interview volunteers to understand the condition of motivation and job involvement. Final, according to the conclusions, the study proved suggestions to the district government offices and future research.
The research results are as followed:
First, it’s necessary to enhance recruiting, training and assessing in voluntary system in the district government offices. Second, the volunteer individual characteristics had similar and high-concentrated trend. Third, the highest volunteers’ motivation is “knowledge and growth”. Fourth, the degree of volunteers’ job involvement is fine, but it’s necessary to enhance the responsibility of work. Fifth, “age”, “religion”, “times of working”, “the frequency of service” had a part of effects in volunteers’ motivation. Sixth, “age” had a part of effects in volunteers’ job involvement. Seventh, there are positive significant correlations between motivation and job involvement; the higher motivation level, the higher job involvement was. Finally, family take support attitude; the interaction among the chief of district office, supervisors and volunteers; the human interactive relationship of volunteer team members, are also the significant factors to affect the degree of job involvement.
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