「知識管理」應用於「國民小學家長參與學校教育之人力支援」可行作為研究

• Main Authors: Yi-Jane Yang, 楊宜真
• Other Authors: 黃宗顯
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/30290815777949957136

碩士 === 臺南師範學院 === 國民教育研究所 === 92 === The main purposes of this study were to apply the concept of knowledge management to parental support at elementary school and to construct feasible ways of ”a parental support program at elementary school education using knowledge management”. The study adopted literature analysis, Delphi technique and interview. We designed the questionnaires. Three round Delphi questionnaires were used to solicit, integrate and identify the experts’ (27 elementary school principals, administrators, and teachers) opinions. The collected data were analyzed by statistic methods of mean, frequency distribution, standard deviation and percentage. To complement and strengthen the study, a supplemental opinion from experts and scholars was given at section 4 in chapter 4. According to the study result, we provide suggestions at the end of the paper to school administrative authorities, school educators and future researchers. The main conclusions of this study were as follows: 1. “A parental support program at elementary school education using knowledge management” includes two constructing planes (plane of knowledge management flow and plane of feasible parental support) and 98 items in totality. All the items are consensus of practical experts. 2. Parental support is not only the routine task, and parental participation in schools is no longer limited in stereotype. 3. Application of information technology is a feasible way to build the system of recruitment, training, reward, and human relations and communications. 4. Not only the evaluation and comments from school administrators, but also the ideas and recommendations from parents, teachers, and students are the important reference for the performance improvement of school reward system and parental support program. 5. The feasible way to reward could be categorized into moral encouragement and material reward. 6. Besides the formal and informal communications by letter, dialog, and Internet, teachers and administrators’ practical participation in parental support task is also a feasible way of communications. 7. Application of information technology is a feasible way to acquire, to arrange, to deposit and to share knowledge. 8. To share information via variant ways is helpful to group members to retrieve and distribute related knowledge. 9. Systematic knowledge exploration, acquisition, arrangement, deposit, and share are helpful to application of related knowledge.