The Relations among Corporate Policy, Knowledge of SARS and Organizational Citizen Behavior - An Empirical Study of Crisis Management of SARS in Taiwan’s Tourism Hotel Industry

碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 93 === The main purpose of this study was to investigate that during the SARS epidemic, how the corporate policies of Taiwanese tourism hotel industry were related to the employee effectiveness and anxiety. The corporate policies included crisis management, marketing st...

Full description

Bibliographic Details
Main Authors: Shun-Wang Hsu, 許順旺
Other Authors: Shao-Yao Huang
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/09971221007811399796